E-Commerce Operations Manager (Remote - South Africa)

A recruitment firm is hiring on behalf of a sustainability-focused consumer brand with a strong direct-to-consumer business in the UK and US. The company rethinks everyday products with better design and an excellent online shopping experience. This remote role owns day-to-day operation of the brand's Shopify storefronts across the UK and US, combining hands-on site management with automation and support for the growth team's conversion testing.

What you'll do

• Own the monthly Shopify promotion cycle for UK and US markets, including pricing, discounts, scheduling and promotional changes.
• Manage product launches, including SKUs, variants, imagery, collections, preorders and product drops.
• Run thorough QA on product pages, navigation, subscriptions, carts and checkout across desktop and mobile.
• Manage storefront apps, tracking ownership, costs and renewals, and build automated checks for pricing and stock errors.
• Build reusable AI-assisted and Shopify Flow workflows that cut manual work, and document the processes.
• Support A/B tests and analyse customer behaviour in GA4 and similar analytics tools to recommend conversion fixes.

What you need

• At least 3 years of hands-on Shopify administration in a direct-to-consumer e-commerce brand.
• Experience managing products, pricing, discounts, Markets and promotions across multiple markets or currencies.
• Solid understanding of Shopify themes, apps, checkout and subscription functionality. No coding required.
• Practical experience with AI tools for daily workflows, including at least one automation you have built yourself.
• Working knowledge of Klaviyo and Gorgias, and excellent written and spoken English.
• Must be based in South Africa and available Monday to Friday, 9 AM to 5 PM UK time, with some flexibility on start and finish times.

Applicants must be based in: South Africa.

How to apply

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