Partner Success Manager - Solutions Architect (Remote - Worldwide)

Partner Success Manager - Solutions Architect (Remote - Worldwide) (full-time) · Remote - Worldwide. The full job description, the employer and how to apply are in the i'llTip app.

What you'll do

• Own a portfolio of systems integrator and consulting partners, serving as their main contact for delivery success and running regular business reviews.
• Advise partners on data modeling, incentive compensation logic and financial reporting so that designs scale well.
• Review complex partner designs against internal quality standards and checkpoints to ensure high-quality go-lives.
• Coordinate with internal architects, product and integrations teams to resolve technical blockers and move complex engagements forward.
• Act as the lead escalation point for partner-led implementations, triaging technical issues and balancing customer expectations with compliance standards.
• Define and maintain partner scorecards covering delivery quality, customer satisfaction and risk signals, and document repeatable co-delivery playbooks.

What you need

• 5 to 8+ years in SaaS roles such as partner success, solution architecture, implementation consulting or technical project leadership, ideally in incentive compensation management or other high-complexity SaaS environments.
• Ability to run structured discovery, critique complex solution designs and turn business requirements into system constraints and behavior.
• Track record of leading cross-functional work with sales, customer success, professional services, product and marketing, and owning programs end to end.
• Strong facilitation skills for executive conversations and detailed working sessions with partner consultants.
• Highly organized and process-driven, able to build structure, frameworks and documentation.

Open to applicants anywhere in the world.

How to apply

Get the free i'llTip app to see the employer's details and apply. i'llTip's AI can tailor your résumé to this job, and you'll get alerts for similar roles.

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