Account Manager
A remote sales and account role for someone who enjoys guiding customers through home improvement decisions. The organisation is a home services and construction-focused business that serves both homeowners and trade partners. The role suits self-directed people who are comfortable handling a busy pipeline, building trust through conversation, and working with a range of digital tools. A fully paid training programme is included for new team members.
What you'll do
- Manage leads from first qualification through to closing and service delivery
- Handle outbound and inbound calls, texts and emails with customers
- Use consultative sales techniques to understand customer needs and goals
- Match customer needs to suitable solutions for their property
- Keep a sales pipeline up to date and prioritise follow-ups
- Coordinate with internal and external teams to deliver a smooth customer experience
What you need
- Consultative sales mindset, with exposure to B2C or B2B environments
- Proven ability to manage a high-volume pipeline accurately
- Familiarity with structured sales frameworks such as SPIN
- Strong communicator who builds trust and handles objections with empathy
- Comfortable with tools such as Google Workspace, Slack and a CRM platform
- Self-directed and focused when working remotely
Open to applicants anywhere in the world.
How to apply
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