Digital Content & Support Associate

A remote role supporting the online presence of a business that engages its audience through social media and digital channels. This suits someone creative who enjoys producing visual content, writing engaging captions, and keeping conversations with customers friendly and responsive. Exposure to paid social advertising is part of the work, so the role also appeals to people curious about how content and campaigns work together. It is well suited to a self-motivated person comfortable managing their own time while working remotely from the USA.

What you'll do

• Manage and regularly post content on company social media platforms
• Design graphics, captions and promotional materials using Canva
• Edit short-form videos using CapCut
• Respond promptly and courteously to customer enquiries across digital channels
• Help set up, monitor and optimise paid advertising campaigns on Facebook and Instagram

What you need

• Comfortable using Canva and CapCut or similar design and video tools
• Strong written communication and a professional, courteous tone
• Ability to respond promptly to customer messages
• Interest in social media marketing and paid advertising on Facebook and Instagram
• Able to work remotely within the USA

How to apply

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