District Onboarding Manager (Remote - Worldwide, Americas time zone overlap)

Pay: n/a. Candidates must be able to work with significant hours overlapping one of the Americas time zones. This is a remote project management role at a large education technology company whose platform is used by K-12 teachers, students and families across many countries. You will join the Success and Implementation team and act as the main point of contact for school district leaders as they roll out the platform across all of their schools. The company is a distributed team that hires regardless of location, with pay set by location, experience and skill set.

What you'll do

• Manage the end-to-end onboarding process for mid-size and large school districts, from kickoff through district-wide rollout.
• Turn district goals and timelines into internal and external project plans, milestones and communication plans.
• Lead kickoff calls with new and returning district partners to clarify their goals, timelines and stakeholders.
• Build professional development and rollout strategies aimed at high product adoption, and track progress with data to drive interventions.
• Coordinate cross-functionally with implementation, training, account executives, product and support teams, and escalate risks early.
• Help improve internal systems and processes for the wider success and implementation team.

What you need

• At least 2 years of project management experience in a SaaS environment.
• Proven ability to run a high volume of projects (around 30 at a time) on tight deadlines with strong accuracy.
• Strong written and verbal communication skills and high empathy for customer needs.
• Experience running cross-functional projects with multiple internal stakeholders.
• Familiarity with tools such as Asana, Smartsheet, Salesforce, Google Sheets or Excel, and Notion, and ability to learn new products quickly.
• Must be able to work with significant hours overlapping a US/Americas time zone.

Open to applicants anywhere in the world.

How to apply

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