Front Desk Officer

A full-time front desk role at a hotel and luxury suites business in Abuja, suited to a organised, friendly professional who enjoys looking after guests. The post centres on creating a welcoming first and last impression, from check-in through to check-out, while keeping reservations and payments accurate. It is a good fit for someone with a few years of experience in hospitality, reception or administration who is comfortable handling enquiries, complaints and busy periods with calm professionalism.

What you'll do

• Handle guest check-in and check-out procedures
• Manage online and telephone reservations
• Register guests and collect booking information
• Provide information on rooms, rates, amenities and payment methods
• Respond promptly and professionally to guest complaints
• Coordinate with housekeeping and arrange personalised services for VIP guests and event attendees

What you need

• OND, HND or Bachelor's degree
• 2 to 5 years of relevant work experience
• Computer literacy and familiarity with hotel reservation software
• Previous hospitality experience is an advantage

How to apply

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