Front Desk Officer

A front desk role based in Victoria Island, Lagos, at a wellness and spa business. The position sits at the first point of contact for clients, keeping bookings organised and the reception area running smoothly. It suits someone who enjoys welcoming people, handling a busy phone line and paperwork, and taking care of payments with accuracy. Prior spa or reception experience is an advantage, but a proactive, well-presented person with strong communication skills and a service-first attitude is encouraged to consider the role.

What you'll do

• Manage appointments and bookings
• Handle incoming calls and client enquiries
• Carry out basic administrative tasks
• Process client payments

What you need

• Prior front desk or reception experience at a spa is desirable
• Proactive and smart
• Strong communication skills
• Well-presented and customer-oriented

How to apply

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