Front Desk Officer

This is an onsite front desk role in Lagos, Nigeria, with a women's health practice that prefers candidates with OB/GYN or similar clinical front office experience. The role suits someone warm, patient and empathetic, who enjoys making patients feel welcome from the moment they arrive. It also suits a organised person comfortable with electronic medical records and office software, and who has an eye for social media content such as copywriting, visual design and short videos. The job involves long periods on your feet or seated at the reception desk.

What you'll do

• Welcome and check in patients at the front desk
• Manage patient records and administrative tasks using EMR software
• Support daily reception and front office operations
• Help create social media content, including copywriting, visuals and video
• Communicate clearly and kindly with patients and visitors

What you need

• 1–3+ years of front desk experience, preferably in OB/GYN or women's health
• HND or BSc in a related field
• Proficiency in EMR software, Microsoft Office and Google tools
• Compassionate, patient and welcoming manner
• Social media skills, including copywriting, visual design, storytelling and video editing
• Able to sit or stand for extended periods

How to apply

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