Revenue Operations Manager (Remote - Worldwide)

The role centers on US Medicare home health billing workflows, so hands-on US home health revenue cycle experience is expected; the posting does not list other residency limits. A fast-growing healthcare company building technology-driven home health care is hiring a manager to lead the team that gets home health claims ready to bill. You will run daily operations across physician orders, pre-bill audit, medical records and contract therapy documentation, working closely with clinical, billing and R&D teams. The role combines people leadership with process and tooling improvements aimed at reducing administrative work and billing delays.

What you'll do

• Lead onshore and offshore team members and team leads by setting priorities, monitoring workload and performance, and giving regular coaching and training.
• Drive the pursuit of outstanding physician orders and plans of care, focusing first on aged items and orders holding claims.
• Oversee the pre-bill audit and held-claim workflow so holds are documented, assigned, followed up and cleared only when requirements are met.
• Coordinate with clinical, quality, medical records, contract therapy and billing teams to resolve missing documentation, unsigned orders and face-to-face or OASIS exceptions.
• Use dashboards and work queues to track unsigned orders, held claims, aging and unbilled revenue, and surface recurring bottlenecks.
• Write and maintain SOPs, quality controls and escalation paths, and partner with product and engineering to test workflow tools and automations.

What you need

• Strong experience in home health revenue cycle or revenue operations, including documentation needed before claims are billed.
• Experience managing and developing operational teams, including performance coaching and escalation handling.
• Working knowledge of physician order management and pre-bill audit or held-claim resolution.
• Familiarity with Homecare Homebase (HCHB) and home health workflows.
• Ability to use operational data to find bottlenecks and drive follow-through.
• Clear written and verbal communication with clinical and billing partners.

Open to applicants anywhere in the world.

How to apply

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