Senior Operations Associate (Remote - US only)

This is an operations role at a fast-growing healthcare technology company that makes billing, insurance and practice-management software for independent mental health therapists. The platform is used by a large network of providers across all 50 states. The team focuses on scaling core workflows, improving quality and building automation so that more people can access therapy. The position suits someone who wants hands-on exposure to how the healthcare system works and to a data- and product-led environment.

What you'll do

• Build, run and monitor scalable processes that support core business goals across providers, patients and payer partners
• Find efficiency gains and automation opportunities in existing workflows
• Lead and support cross-functional projects with product, engineering, payer and customer experience teams
• Design execution plans that keep operations high quality and help the team meet its objectives
• Act as a bridge between operations and product/data teams to turn operational needs into product solutions
• Analyze complex data to surface clear, actionable recommendations

What you need

• 3-5 years of experience in consulting, operations, investment banking or a related field; experience at a high-growth startup is a plus
• Strong self-starter who drives clarity and follow-through
• Highly data-driven, comfortable with complex analysis
• Proactive collaborator who holds self and others accountable for results
• Systems thinker who looks for product and automation solutions
• Must be authorized to work in the United States

Applicants must be based in: United States.

How to apply

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