Customer Service Coordinator

A remote, entry-level customer service role supporting customer communication and day-to-day service operations. The organisation is a support services business that works with customers through digital channels. The role suits someone who communicates clearly, keeps things organised, and enjoys helping people with professionalism and care. It is a good starting point for anyone building experience in customer support and remote working.

What you'll do

• Respond to customer inquiries by email and live chat
• Coordinate customer service requests and follow-ups
• Provide accurate information about products and services
• Maintain organised customer records and communication logs
• Escalate complex inquiries to the appropriate team
• Follow established customer service procedures

What you need

• Matric certificate or equivalent qualification
• Good written and verbal communication skills
• Basic computer and internet skills
• Strong organisation and time-management abilities
• Attention to detail and practical problem-solving skills
• Ability to work independently in a remote environment

Open to applicants anywhere in the world.

How to apply

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