Customer Service Representative

This is a full-time, fully remote role supporting customers across email, live chat and phone. It suits someone with a few years of customer support experience who enjoys solving problems, keeping clear records and working independently. The organisation values prompt, friendly service and good teamwork across departments. Candidates who communicate confidently in English and are comfortable with CRM tools, or with international clients, will find the role a good fit.

What you'll do

• Respond to customer enquiries via email, live chat and phone
• Document customer interactions and update CRM records
• Meet response time, resolution and customer satisfaction targets
• Work with internal teams to resolve customer requests promptly

What you need

• 2–4 years of experience in customer support, customer service or a related role
• Excellent written and spoken English
• Strong problem-solving and interpersonal skills
• Ability to work independently in a remote environment
• CRM experience is an advantage
• International client experience is a bonus

Open to applicants anywhere in the world.

How to apply

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