i'llTip JobsCustomer Support & Onboarding Specialist
A remote customer-facing role with a company that supports customers through setup and day-to-day questions. The position suits someone who enjoys helping people get started with a product, troubleshooting simple technical problems, and passing useful feedback back to the wider team. Good communication skills and a patient, practical approach will serve well in this role. The role is open to candidates based anywhere in the world who can work remotely.
What you'll do
- Respond to customer questions
- Help customers through onboarding
- Solve basic technical issues
- Share customer feedback with the team
What you need
- Strong written and verbal communication
- Comfort with basic technical troubleshooting
- Ability to work remotely
- Portfolio of relevant work
Open to applicants anywhere in the world.
How to apply
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