Customer Support Representative

This is a full-time remote role open to candidates based in Nigeria, supporting customers of a technology services business. It suits people who enjoy helping others, explaining products clearly and guiding newcomers step by step. No prior specialist experience is required, making it a good fit for someone early in their support career who is patient, organised and comfortable using a computer day to day.

What you'll do

• Respond to customer enquiries promptly and provide helpful product and service support
• Guide new customers through the onboarding process to help them adopt the service smoothly
• Document customer issues accurately
• Work with colleagues internally to support issue resolution
• Maintain a patient, customer-first approach across daily support operations

What you need

• Good communication skills
• Patience and a customer-service mindset
• Basic computer literacy

Applicants must be based in: Nigeria.

How to apply

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