Product Owner (CX)

A fully remote product ownership role focused on customer experience, suited to an experienced product professional who enjoys improving how people move through a consumer digital product, from first sign-up through to ongoing quality interactions. The organisation runs online products across several markets. You will combine user insight with hands-on data exploration, write clear product briefs, and work alongside developers, analysts and designers to take ideas from specification and prototyping through to release. The role suits someone who makes evidence-based priorities and keeps a backlog aligned with both user and business value.

What you'll do

• Own the customer journey end-to-end, from registration to quality conversations, identifying points of friction
• Explore analytics data using AI tools, including querying data warehouses, validate insights and turn them into actionable ideas
• Write concise product briefs and take ideas through specification, prototyping and release with cross-functional teams
• Build and prioritise the product backlog based on the value each initiative brings to users and the business

Open to applicants anywhere in the world.

How to apply

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