Project Manager, Professional Services (Remote, United States)

The posting references E-Verify participation, which indicates applicants must be eligible to work in the US. A fast-growing B2B software company that builds sales performance and incentive compensation tools is hiring a Project Manager for its Professional Services team. You will lead customer implementations of its SaaS platform from kickoff through closure. The role suits someone who has worked in a SaaS environment and can keep scope, timelines, risks and stakeholders aligned while giving customers a strong experience.

What you'll do

• Plan, run, monitor and close several customer implementation projects at the same time.
• Build trust with customer stakeholders, agree on goals and deliverables, and set clear expectations throughout each project.
• Create and maintain detailed project plans covering scope, schedule, resources and budget, and track milestones.
• Spot project risks early, put mitigation plans in place, and manage scope, budget and timeline changes through formal change control.
• Coordinate internal cross-functional teams and allocate resources to keep projects on track.
• Keep project documentation current, including status reports, risk registers and lessons learned, and brief leadership and customers regularly.

What you need

• Bachelor's degree in Business, Information Technology, Engineering or a related field.
• 6 to 9 years of project management experience, including SaaS experience in implementations, professional services or enterprise software deployments.
• Understanding of SaaS products, data integration concepts and enterprise IT environments.
• Experience with incentive compensation, sales performance management or related financial software is a strong plus.
• Strong communication, stakeholder management and leadership skills, with the ability to influence and drive collaboration.
• Analytical, decision-focused approach to risk. PMP certification is a plus but not required.

Applicants must be based in: United States.

How to apply

Get the free i'llTip app to see the employer's details and apply. i'llTip's AI can tailor your résumé to this job, and you'll get alerts for similar roles.

Prefer the website? Continue on illtip.comOr get the app: Android · iPhone

🔔 Get new jobs like this first: join i'llTip Jobs on Telegram · or get personal job alerts