Senior Professional Services Consultant (Remote - US only)

Pay: n/a. The posting notes the employer participates in E-Verify, so applicants should be authorized to work in the United States. This is a client-facing implementation role at a venture-backed sales technology company that makes software for planning and managing sales performance. The Professional Services team takes customers after their deal closes and builds their sales compensation programs inside the platform, then hands the account to Customer Success. The company is growing quickly and values ownership, speed and a strong customer focus.

What you'll do

• Lead full-cycle implementations, from gathering business requirements and designing compensation plans through data structure, build-out, configuration, user acceptance testing and go-live.
• Design configurations that are efficient and repeatable across different compensation plans.
• Own project timelines and set clear expectations with customer and internal teams across several concurrent engagements.
• Act as the main point of contact for customer administrators throughout the project, and lead the handoff to Customer Success at go-live.
• Scope additional implementation or post-implementation work and take part in related commercial discussions.
• Flag project and account risks early and help define team delivery standards.

What you need

• Six or more years as a consultant or implementation professional, with proven project leadership.
• Background in sales compensation, either as a consultant or as an administrator using a compensation tool in-house.
• Strong skills in data modeling, formulas and spreadsheet or database tools such as Excel; comfort with object-oriented and relational data concepts.
• Excellent time management and the ability to switch between client meetings and hands-on build work.
• Strong communication and collaboration skills, with the independence to work well remotely.
• Experience at a SaaS or technology company is expected.
• Nice to have: SQL, AI implementation experience, experience with sales compensation software, or CRM/ERP experience such as Salesforce or NetSuite.

Applicants must be based in: United States.

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