Remote Customer Support and Sales Representative

This is a fully remote customer support and sales role open to candidates in Nigeria. The work centres on phone-based conversations with customers, helping them with their questions and supporting sales in an online retail setting. The team is fast-moving and expects members to switch between tasks as needed. Working hours run Monday to Saturday with scheduled break periods. The role suits confident, articulate people with some experience in e-commerce or customer-facing work who enjoy speaking with people and working as part of a team.

What you'll do

• Handle inbound and outbound customer calls
• Interact with customers to answer questions and resolve concerns
• Support sales activities and promote products or services
• Switch between roles and tasks as the team requires
• Work scheduled hours from Monday to Saturday with break periods

What you need

• Fluent English with strong verbal communication
• Experience of 1 to 3 years in e-commerce
• OND, HND or BSc qualification
• Ability to work well in a team and learn tasks quickly
• Reliable phone with good network service and a full battery for working hours
• Available for the stated Monday to Saturday shift pattern

How to apply

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