Customer Care & Delivery Operations Assistant

This is a full-time, fully remote role for an organised, dependable person who enjoys keeping customers and delivery teams on the same page. The successful candidate will be the link between customers placing orders and the agents delivering them, confirming details, following up on delays and returns, and keeping order and payment records accurate. The business is a Nigerian company selling products to consumers through online orders, and the role suits someone who communicates clearly, follows through without constant reminders, and is comfortable working on a laptop with calls, messages and spreadsheets.

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