Customer Service Executive (Lagos)

An onsite customer service role in Lagos, Nigeria, suited to an experienced professional who enjoys helping people and keeping clients satisfied. The organisation values responsive, well-organised service and strong client relationships. The role suits someone with several years of customer-facing experience, good communication skills, and a practical, calm approach to resolving issues.

What you'll do

• Manage and respond to customer enquiries
• Resolve customer complaints promptly and effectively
• Maintain and build long-term client relationships
• Ensure consistently high standards of customer service delivery

What you need

• Bachelor's degree or HND in Business Administration, Marketing, Communications, or a related field
• At least 3 years of relevant customer service experience, ideally in the same industry
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office and CRM platforms
• Strong problem-solving and customer relationship management skills

How to apply

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