i'llTip JobsCustomer Service Ticket Support & Order Documentation Virtual Assistant
A remote part-time role supporting customer service through ticket-based work and order documentation. It suits a detail-minded person with some customer service or administrative background who writes clearly and enjoys following set procedures. The work is open to candidates worldwide, so it can fit alongside another commitment. The organisation is a virtual assistance provider that supports clients with day-to-day support and admin tasks.
What you'll do
- Handle customer support tickets in line with established procedures
- Process and document customer orders accurately
- Keep records and order documentation up to date
- Learn and work within client systems
What you need
- Customer service, ticket-based support, order processing or administrative experience
- Excellent written English
- Strong attention to detail
- Ability to learn client systems and follow established procedures
Open to applicants anywhere in the world.
How to apply
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