Customer Success Specialist

A remote, full-time role supporting business clients across several regions, with a focus on keeping accounts healthy and growing them over time. It suits a relationship-minded professional who enjoys guiding clients through onboarding, reviewing their performance, and spotting chances to expand the partnership. The organisation works with B2B clients and is open to candidates across Latin America, Africa and Eastern Europe. Candidates with several years of account management or customer success experience will feel most at home here.

What you'll do

• Drive client retention and manage dedicated B2B account success workflows
• Generate expansion revenue through upselling and cross-selling
• Onboard business clients
• Conduct regular strategic performance reviews
• Manage multi-regional client portfolios with responsive, high-quality service

What you need

• 2–4+ years of experience in B2B customer success or account management

How to apply

Sign up free on i'llTip to see the employer's details and apply. i'llTip's AI can tailor your résumé to this job, and you'll get alerts for similar roles.