Customer Support & Client Relations Officer
A remote customer support role with a Nigerian digital marketing and social media growth business that helps clients build their online presence and grow digitally. The role centres on looking after clients and keeping their relationships strong. It suits someone with at least two years of relevant experience who communicates clearly, enjoys solving problems, and can manage their own workload to deadlines.
What you'll do
- Support clients and respond to their enquiries
- Build and maintain positive client relationships
- Help resolve client issues and problems as they arise
- Keep track of client requests and follow-ups
- Work independently to meet deadlines
What you need
- Minimum of 2 years' relevant experience
- Excellent communication skills
- Strong problem-solving abilities
- Ability to work independently and meet deadlines
- Experience in a customer support or client relations role
Applicants must be based in: Nigeria.
How to apply
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