Forward Deployment Engineer (Remote, Germany)

Candidates must be based in Germany. An AI-focused communications company is looking for a hands-on engineer to act as the technical link between its product team and customers. You will take ownership of customer implementations from early requirements through to live, monitored production systems. You will also turn what you learn during deployments into improvements for the product.

What you'll do

• Turn customer requirements into dependable production implementations.
• Lead deployments by setting up workflows, data flows, prompts and safety guardrails.
• Build integrations with third-party systems using APIs, webhooks and standard authentication methods.
• Write and test features and supporting code, with proper monitoring and logging in place.
• Investigate and fix production issues across calls, workflows and data, and ship fixes quickly.
• Produce reusable templates, deployment playbooks and implementation standards.

What you need

• Several years of experience turning customer requirements into production implementation plans.
• Hands-on production experience with LLM applications, including prompting, tool use, retrieval-augmented generation (RAG), evaluation and common failure modes.
• Strong coding skills for integrations and feature work, including APIs, webhooks, authentication, testing, monitoring and logging.
• Solid cloud fundamentals: deployment, observability and production debugging.
• German at B2 level or higher. Exceptional candidates without German may be considered.

Applicants must be based in: Germany.

How to apply

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