Front Desk Officer

This is an onsite front desk role in Abuja at a healthcare provider focused on patient care and smooth administration. The post suits a warm, organised person who enjoys helping people, handling enquiries and keeping day-to-day clinic operations running well. Candidates with some relevant experience in customer service, reception or healthcare administration, and a good grasp of records and payments, would be a good fit. Strong communication and a calm, professional manner are essential for welcoming patients and supporting busy schedules.

What you'll do

• Welcome patients professionally and handle phone enquiries
• Schedule appointments and coordinate healthcare providers' schedules
• Notify healthcare providers when patients arrive
• Retrieve and update patient records
• Address patient concerns and answer questions
• Verify financial records, collect payments and process third-party claims

What you need

• Bachelor's degree
• 1–5 years of relevant work experience
• Strong communication skills
• Strong organisation skills
• Strong customer service skills

How to apply

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