GTM Operations Manager (Remote - EMEA and Americas, EST hours)

A remote-first monetization platform serving mobile app businesses, with a team of 150+ people across 25+ countries. The company is well funded, backed by well-known investors, and handles very large volumes of purchase data. This role sits within the go-to-market operations team and focuses on making the workflows that connect sales, marketing and customer growth reliable.

What you'll do

• Own selected go-to-market workflows end to end, from agreeing success measures through building, testing, rollout and ongoing support.
• Build and improve lead and account handoffs, including enrichment, qualification, routing, alerts and follow-up visibility, so important signals reach a named owner.
• Build lifecycle programs in a marketing automation platform, covering audience definitions, triggers, exclusions, data syncs and campaign QA.
• Trace how account, contact and product-usage data moves between systems, and fix stale records, duplicates and failed syncs where possible.
• Use AI workflows for tasks such as enrichment and quality checks, measuring whether they save time or improve quality.
• Document workflows, train teammates who use them, and build reports on workflow health and handoff gaps.

What you need

• At least 3 years of hands-on experience in GTM, revenue, marketing, sales or customer operations.
• Practical Salesforce experience, including objects, relationships, fields and flows, with changes you have built yourself.
• Experience building in a marketing automation platform such as Customer.io, HubSpot, Marketo, Braze or Iterable.
• Hands-on experience building something useful with AI, and able to explain how you checked the results.
• Strong troubleshooting skills and clear written communication in English.
• Ability to work during Eastern Time (EST) hours and to be based in EMEA or the Americas.

How to apply

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