Sales & Customer Care Representative

A full-time sales and customer care role based onsite in Ajah, Lagos, with a fragrance retailer. The position suits a confident, people-focused professional who enjoys helping customers find the right scent and turning enquiries into sales. Candidates should be comfortable handling both in-store visitors and messaging enquiries, and should be keen to learn the details of each product so they can explain it with confidence. Strong communication skills and the ability to work independently and under pressure are important.

What you'll do

• Give customers a positive in-store shopping experience
• Respond professionally to messaging enquiries and convert leads into sales
• Help customers choose fragrances that match their preferences
• Explain fragrance notes, scent profiles and product use
• Resolve customer concerns and manage daily sales tasks independently

What you need

• Minimum HND
• At least 2 years' experience in retail sales, customer service or a similar role
• Lives in Ajah or nearby areas
• Strong communication and interpersonal skills
• Able to think quickly, take initiative and work under pressure
• Willing to learn and confidently explain fragrance products

How to apply

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