Account Manager (Remote - Europe, Contract)

Candidates must already have the right to work in the country where they live and work. No visa sponsorship is offered. A fast-growing marketing technology and data agency that helps digital marketing, product and engineering teams work together on customer experience, cloud, data and AI projects. The company is scaling quickly and is looking for a senior, commercially minded person to look after its strategic client accounts. The role sits between clients and internal delivery, strategy and programme teams.

What you'll do

• Own and grow relationships with strategic clients, building trust with senior, regional and market-level stakeholders.
• Act as the main commercial and strategic contact, handling priorities, risks, escalations and new opportunities.
• Lead client status meetings, account reviews, governance forums and executive business reviews.
• Coordinate internal teams so client priorities are well understood, scoped and delivered.
• Build strategic account plans covering stakeholders, renewals, risks and growth, and lead renewals and upsells.
• Track account health, pipeline, revenue, profitability and client satisfaction.

What you need

• Proven experience in account management, client services, customer success or strategic account management.
• Experience managing enterprise clients and senior stakeholders, ideally in an agency, consultancy, MarTech, SaaS or technology setting.
• Strong commercial skills, including renewals, upsells, forecasting and account profitability.
• Ability to turn technical and delivery work into clear business outcomes and ROI for senior clients.
• Excellent communication, negotiation and organisation skills, with the ability to manage several accounts at once.
• Must be able to work as a contractor, with your own incorporated company, proof of insurance and valid right to work in Europe.

Applicants must be based in: United Kingdom, Germany, France, Netherlands, Spain, Portugal, Poland, Ireland, Italy, Belgium.

How to apply

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