Client Account Executive (Remote - US only)

Candidates must be legally authorized to work in the US. Annual on-target earnings of $170,000 - $190,000 including variable commission. This is a quota-carrying account management role at a safety and operational risk management software company that helps organizations spot and fix problems before they turn into incidents. You will own a portfolio of existing customers, focusing on renewals, expansion and strong long-term relationships. The role suits a consultative seller who enjoys a fast-paced, metric-driven environment in a SaaS business.

What you'll do

• Manage a defined book of business, owning renewals, upsell and cross-sell opportunities.
• Build strategic account plans that deepen relationships and grow product usage.
• Uncover customer needs and recommend software solutions that deliver measurable value.
• Serve as the main contact for customer decision-makers and influencers, running regular business reviews that show ROI.
• Manage the full cycle for expansions and renewals, including scoping, pricing, negotiation and closing, while keeping pipeline and forecasts accurate in CRM.
• Work with customer success, product and support teams to resolve issues and feed customer insights back into the product.

What you need

• 2 to 5+ years of experience in SaaS account management or inside/outside sales.
• A proven record of meeting or exceeding revenue targets such as renewal rate, expansion ARR and net retention.
• Strong consultative selling, negotiation and communication skills.
• Ability to translate technical product features into clear business value.
• Strong organizational skills and comfort juggling multiple accounts at once.
• Preferred: experience with compliance, EHS, HR or risk management software, enterprise CRM tools, or selling to SMB and mid-market customers.

Applicants must be based in: United States.

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