Customer Service & Operations Coordinator

A full-time remote role supporting customer service and day-to-day operations for a virtual assistant services company. The position suits organised, people-focused professionals who are comfortable handling customer calls and enquiries, managing administrative tasks, and keeping schedules on track. Candidates from Nigeria are eligible to apply, and the role is open to people working from anywhere in the world. It is a good fit for someone with prior customer service and back-office experience who enjoys clear, professional communication.

What you'll do

• Handle incoming business phone calls and customer enquiries
• Provide customer service support and follow up on customer needs
• Support back-office and administrative operations
• Help coordinate schedules and appointments

What you need

• Previous customer service experience
• Administrative or back-office support experience
• Experience answering business phone lines and communicating directly with customers
• Scheduling or appointment coordination experience is an advantage

Open to applicants anywhere in the world.

How to apply

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