Customer Service Officer

This is a customer service officer role based nationwide in Nigeria, with on-site work. It suits someone who already has hands-on experience looking after customers in a banking setting and who enjoys helping people with their everyday financial needs. The hiring organisation is a banking business that values clear communication, accuracy and a professional approach to customer care. Candidates with a solid academic background in a degree or higher national diploma, and at least a year of relevant banking customer service experience, are the right fit for this post.

What you'll do

• Handling customer enquiries and day-to-day service in a banking environment

What you need

• Bachelor's degree (B.Sc.) with a minimum of Second Class Lower (2:2), or Higher National Diploma (HND) with Upper or Lower Credit
• At least one (1) year of relevant experience as a Customer Service Officer in the banking industry

How to apply

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