Customer Service Representative

A remote customer service role with an organisation in Nigeria that is looking for a friendly, dependable person to support its customers. The work centres on clear communication and helping people resolve their questions and concerns, so it suits someone who enjoys speaking with people and takes pride in a patient, positive approach. Candidates who are comfortable with basic computer tasks and can stay calm when things get busy will fit well. Prior customer service experience is helpful but not essential for those with the right attitude.

What you'll do

• Respond to customer enquiries and requests in a helpful, professional manner
• Work out problems customers raise and find practical solutions

What you need

• Excellent communication skills with a customer-focused mindset
• Strong problem-solving ability and basic computer literacy
• Ability to work under pressure
• Professional and positive attitude
• Previous customer service experience is an added advantage

Applicants must be based in: Nigeria.

How to apply

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