Customer Support Representative

This is a full-time, remote role based in Nigeria for a customer support representative. The position suits an organisation that serves customers with products and services, where the team values clear communication and helpful guidance. It is well suited to someone who enjoys helping people, explaining things simply, and seeing customers through their first steps with a product. No prior specialist experience is stated, so the role may appeal to people early in their customer service career who are patient and comfortable using a computer.

What you'll do

• Respond to customer enquiries and provide helpful assistance
• Answer questions about the company's products and services
• Document customer issues and support their resolution
• Guide new customers through the onboarding process

What you need

• Good communication skills
• Patience and a strong customer-service mindset
• Basic computer literacy

How to apply

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