Office Manager & Production Coordinator (Remote, South Africa)

Works U.S. business hours to support a California roofing contractor. This is a remote administrative and coordination role supporting the California operations of a roofing company. You will sit between the customer, the project managers, the field crews and the local city permit offices, keeping each job compliant and on schedule from signed contract through project close-out. Most communication is asynchronous through phone, email and a construction job-management CRM.

What you'll do

• Manage the permit process for roofing projects across the company's California service area, including tracking applications and following up with municipal offices.
• Act as the main contact for homeowners and commercial clients, answering calls and keeping them updated through each production stage.
• Create, send and track invoices in QuickBooks, reconcile payments and flag outstanding balances.
• Coordinate job timelines with project managers and crews, confirm material deliveries and spot scheduling conflicts early.
• Keep job records, photos, contracts and permit documents accurate and organized in the CRM so the team has one reliable source for each job.

What you need

• At least 2 years in an office manager, production coordinator or administrative coordinator role.
• Hands-on experience with a construction CRM or similar job-tracking tool, and working knowledge of QuickBooks.
• Experience pulling building permits or coordinating permit applications; understanding of California or comparable municipal permitting is a plus.
• Construction or roofing background preferred.
• Strong written and spoken English, and comfort working U.S. business hours from South Africa.
• Ability to manage several open projects at once with minimal supervision and precise record-keeping.

Applicants must be based in: South Africa.

How to apply

Get the free i'llTip app to see the employer's details and apply. i'llTip's AI can tailor your résumé to this job, and you'll get alerts for similar roles.

Prefer the website? Continue on illtip.comOr get the app: Android · iPhone

🔔 Get new jobs like this first: join i'llTip Jobs on Telegram · or get personal job alerts