Personal Assistant (Remote, Mexico)

Schedule follows US Pacific Time. A remote-first staffing and outsourcing company is hiring a personal assistant to support a busy business owner in real time. The work centers on live call support, handling correspondence while the owner is on the move, and keeping daily priorities and follow-ups organized. The role also includes a small amount of relationship-building outreach with trade subcontractors for customer referrals.

What you'll do

• Join live calls to take accurate dictation and detailed notes on pricing, action items, next steps and dates
• Read emails and messages aloud during travel time, record dictated replies and send them to customers or the office
• Track to-dos and important follow-ups so nothing is missed
• Maintain spreadsheets, logs and other admin files, and provide light scheduling and reminder support
• Contact subcontractors every month or two to keep relationships active and log all outreach in a shared sheet

What you need

• Based in Mexico, with fluent written and spoken English and Spanish
• Fast, accurate typing and strong English dictation, transcription or note-taking experience
• Proficiency with Google Workspace (Gmail, Docs, Sheets, Calendar)
• Strong multitasking and organization skills, with the initiative to act without a full script
• Comfortable with occasional referral-focused calls (about 10% of the role; no sales quotas); customer service experience is a plus
• Available Monday to Friday, 11:00 AM - 8:00 PM, and Saturday, 10:00 AM - 2:00 PM (US Pacific Time)

How to apply

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