Sales Operations Manager (Remote, US)
A remote-first software company in the observability space, with a global team and roots in open source, is looking for a Sales Operations Manager to support its go-to-market organisation. The role suits someone who enjoys working with complex commercial data and turning it into clear, practical decisions. It is based in the United States and is fully remote, with a team that gathers in person for onboarding. The position sits within the field operations function and works closely with sales, revenue operations and compensation colleagues.
What you'll do
- Maintain and improve models of the customer base linked to consumption-based product growth
- Work with revenue operations and compensation teams on monthly compensation updates and process improvements
- Carry out in-depth analysis of customer product engagement to inform segmentation and territory planning
- Pull large datasets using SQL and connect data flows between BigQuery, Google Sheets and compensation tools
- Resolve compensation exceptions with the sales team and produce ad-hoc reports and insights
What you need
- 4+ years in strategy and operations, consulting, business analytics or compensation
- Expert-level Excel or Google Sheets modelling, including advanced formulas, pivot tables and visualisation
- Proficiency in SQL and data orchestration between BigQuery and go-to-market tools
- Experience with Salesforce reporting, dashboards, validation rules and flows
- Experience with compensation tools such as Xactly, Apttus or CaptivateIQ
- Strong communicator able to brief executives on findings and next steps
How to apply
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