Salesforce Business Analyst

A growth-focused technology company seeking a Salesforce Business Analyst to bridge revenue teams and the people who build their systems. The role turns complex commercial problems into clear requirements, guides work from discovery through to release and adoption, and keeps delivery grounded in the problem being solved. It suits an analyst who enjoys structured process design, stakeholder work across go-to-market teams, and bringing order to fast-moving priorities. Some hands-on declarative Salesforce configuration is part of the job. The role is listed as remote worldwide, with an onsite element noted in the post.

What you'll do

• Gather and challenge requirements with RevOps, sales, customer success and marketing operations stakeholders
• Write user stories with acceptance criteria and map current and future-state revenue processes
• Own the intake queue, triage requests, and keep requesters updated on status
• Plan and run user acceptance testing and coordinate release readiness
• Track work through sprint boards, sandbox promotion and release timing
• Maintain process documentation, data dictionary entries and SOPs

What you need

• 3–5 years as a Business Analyst, ideally in Salesforce or RevOps
• Strong requirements elicitation, user-story writing and process mapping
• Working knowledge of Salesforce objects, records, reports and automation
• Experience running UAT and writing documentation
• Experience managing a request-intake or triage process in a shared queue such as Jira
• Familiarity with Salesforce release mechanics, sandboxes and change sets or CI/CD

Open to applicants anywhere in the world.

How to apply

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