Senior Solutions Engineer, Acquisition (Remote, United States)

A fast-growing observability software company with a fully remote, international team is hiring a senior technical pre-sales engineer for its Enterprise Solutions Engineering group. This team acts as the in-house product experts, helping prospective and current customers understand the platform through demos, hands-on enablement and technical evaluations. You will work alongside the sales team to qualify and close high-velocity deals and will relay customer feedback to product and engineering.

What you'll do

• Own the technical side of customer engagements and help move high-velocity opportunities to close
• Explain the company's value proposition, product direction and technical advantages to prospects
• Deliver product demos and technical presentations to potential and existing customers
• Share customer needs, competitive insights and product feedback with internal product and engineering teams
• Create documentation, blog posts, videos and knowledge base or enablement material

What you need

• At least 5 years of technical pre-sales or solutions engineering experience, ideally with open source tools or in metrics and monitoring
• Strong technical mindset and ability to solve problems and design creative solutions for customers
• Excellent written and verbal communication skills for working with internal teams and customers worldwide
• Comfortable working independently and collaboratively in a remote-first, international environment
• Must be based in the United States; a Midwest location is preferred
• Previous post-sales or engineering experience, or a coding bootcamp background, is welcome

Applicants must be based in: United States.

How to apply

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