Senior Solutions Engineer, Acquisition (Remote - US only)

A fast-growing observability software company offering a fully managed platform for monitoring, incident response and telemetry management is hiring a senior technical pre-sales engineer. You will work in the in-house, customer-facing product expert team that educates prospects and existing customers, runs technical evaluations and helps close high-velocity deals. The role is a direct line between customers and the product and engineering teams.

What you'll do

• Own the technical side of customer engagements and help move high-velocity opportunities to close alongside the sales team
• Deliver product demos, technical presentations and hands-on enablement to prospects and customers
• Articulate the company's value proposition, vision and competitive positioning in customer conversations
• Gather customer needs and competitive intelligence and feed them back to product and engineering teams
• Create documentation, blog posts, videos and knowledge base or internal enablement material

What you need

• At least 5 years of technical pre-sales or solutions engineering experience, ideally with open source tools or in metrics and monitoring
• Strong written and spoken communication skills, with the ability to explain technical advantages clearly
• Comfortable working with an international, fully remote team and customers worldwide
• Strong technical aptitude and a desire to keep growing technically; self-motivated and comfortable in a fast-changing startup environment
• Must be based in the United States; Greater NYC or Boston area is ideal but not required

Applicants must be based in: United States.

How to apply

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