i'llTip JobsVirtual Assistant (Remote, Mexico)
A remote-first staffing and outsourcing company is hiring a virtual assistant to give real-time support to a business owner. The work centers on live calls, dictation, and keeping daily priorities organized while the owner is often on the move. The role suits someone who is steady under pressure, detail-focused, and quick to respond.
What you'll do
- Join live calls to capture detailed notes, including pricing, action items, and key dates
- Read incoming emails and messages aloud during travel, take dictation, and send replies to customers and the office
- Track to-dos and follow-ups so nothing gets missed
- Maintain spreadsheets, logs, and other admin files
- Handle light administrative tasks such as scheduling and reminders
- Spend about 10% of the time on referral-focused outreach to trade subcontractors (such as pool service providers), with monthly follow-ups logged on a shared spreadsheet
What you need
- Based in Mexico, with full fluency in English and Spanish, spoken and written
- Fast, accurate typing and strong English dictation, transcription, or note-taking skills
- Working knowledge of Google Workspace (Gmail, Docs, Sheets, Calendar)
- Comfortable with a schedule of Monday to Friday, 11:00 AM - 8:00 PM, plus Saturday 10:00 AM - 2:00 PM (US Pacific Time)
- Confident, proactive, and able to improvise from a rough call script; customer service experience is a plus
How to apply
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