Admin Officer (Retail Insurance Agency)

A permanent onsite admin role in Ikeja, Lagos, with an insurance business that handles retail policies through agents, brokers and direct customers. The post centres on keeping premium payments, commissions and policy records accurate and up to date, working as a bridge between sales, underwriting, agency and finance teams. Benefits listed include a health maintenance organisation plan, pension, annual leave allowance and a 13th-month salary. It suits detail-minded graduates with some finance or insurance operations experience who enjoy reconciliation work and clear reporting.

What you'll do

• Process and record retail insurance premiums and commission payments, working with underwriting and sales teams
• Support policy administration and timely policy issuance
• Reconcile premiums collected against policies issued daily and flag discrepancies promptly
• Prepare agent and broker statements and support month-end reporting
• Follow up on unpaid commissions and rejected payments
• Respond to agent and customer enquiries on payment status, policy documents and refunds within 24 hours

What you need

• Bachelor's degree (B.Sc.) in Accounting, Finance, Business Administration or a related field, minimum 2:2
• Completed the NYSC programme
• 1–3 years of experience in insurance operations, premium administration or finance; insurance experience an advantage
• Must not be older than 26 years at the time of application
• Strong Microsoft Excel skills and familiarity with ERP or insurance management software
• Excellent attention to detail, strong communication and a high level of integrity and confidentiality

How to apply

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