Virtual Assistant

This remote role supports a team preparing to launch an eyewear retail business with both online and in-person sales in the United States. The business is at an early stage and needs reliable people to make customer contact smooth and welcoming. The role suits organised, friendly remote workers who enjoy customer-facing admin work, communicate clearly in writing and by phone, and are comfortable working across a seven-day weekly schedule.

What you'll do

• Answer incoming calls and handle customer enquiries
• Respond to messages and enquiries in a timely, friendly manner
• Guide website visitors towards relevant products and pages
• Help customers feel supported while they shop online

What you need

• Clear spoken and written English
• Comfortable handling phone calls and customer messages
• Able to work a full-time schedule across seven days a week
• Good organisational skills and attention to detail

Open to applicants anywhere in the world.

How to apply

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