Clinical Reimbursement Assistant (Remote - US only)
Pay: $17.05/hr - $25/hr (hourly rate). Candidates must be located in the US and able to work standard US business hours (Monday to Friday). This is an entry-level remote role supporting the clinical billing and genetic counseling teams at a leading company in cell-free DNA genetic testing. You will help move reimbursement cases forward by gathering medical records, reviewing clinical documentation, and keeping case files complete for insurance review. The role suits detail-oriented people with a background in biology, genetics, or life sciences who want to build experience in healthcare operations.
What you'll do
- Request and review medical records to pick out relevant personal and family history for genetic testing cases
- Track record requests and follow up on missing or incomplete documentation
- Help assemble documentation packets for prior authorizations, claims, and appeals
- Keep accurate case notes and record status updates in internal systems
- Support provider and patient outreach about required forms, and track responses
- Work with genetic counselors and prior authorization, billing, and appeals teams, and join process improvement projects
What you need
- High school diploma or equivalent required; a bachelor's degree in biology, genetics, life sciences, public health, or a related field is preferred, or equivalent relevant experience
- Strong attention to detail and organizational skills
- Ability to read and interpret medical documentation
- Comfortable managing several cases and deadlines in a data-driven, process-focused setting
- Strong written and verbal communication and the ability to work independently from home
- Must follow HIPAA and PHI handling standards
- Experience with medical records, insurance workflows, CRM software, or Google Workspace is a plus
Applicants must be based in: United States.
How to apply
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