Partnerships & Community Manager (Remote - Worldwide)

The posting does not list country eligibility. It mentions healthcare and 401k benefits, which suggests US-based hiring, so check with the employer before applying if you are outside the US. A growing, lean start-up building AI-powered operations software for consumer brands scaling from roughly $5M to over $100M in revenue. The software covers inventory visibility, EDI and purchase order automation, and supply chain intelligence across direct-to-consumer, wholesale, marketplace and retail channels. This is an external-facing role for someone who builds partner relationships and makes the company visible in the communities where consumer brand operators gather. The role reports to the CEO and involves moderate business travel.

What you'll do

• Build and run a referral partnership program with 3PLs, logistics providers, agencies, supply chain consultants and SaaS companies that serve the same customers.
• Connect clients to trusted partners when they need services the company does not offer, and keep partner records current.
• Develop direct relationships with fractional operations leaders and agencies as both partners and a sales channel.
• Design a customer referral program that aims to bring in one new customer for each existing customer.
• Engage in relevant online communities, including Reddit, Slack groups and social platforms, so the company and its executives take part in operations conversations.
• Support trade shows from preparation through follow-up, and decide the next step of communication with each new contact.

What you need

• 3 to 10 years of experience in partnerships, community, lifecycle, client services and/or marketing operations.
• Strong relationship skills and a good memory for people and their business needs.
• Self-directed, organized and process-driven, with the judgment to know when to automate and when to make a personal touch.
• Hands-on writer and operator who drafts outreach emails, builds campaigns and runs day-to-day programs.
• Familiarity with consumer brand operations, supply chain, EDI, ERP, inventory or order management is a plus.
• Ability to travel for trade shows and industry events.

Open to applicants anywhere in the world.

How to apply

Get the free i'llTip app to see the employer's details and apply. i'llTip's AI can tailor your résumé to this job, and you'll get alerts for similar roles.

Prefer the website? Continue on illtip.comOr get the app: Android · iPhone

🔔 Get new jobs like this first: join Remote Jobs on Telegram · or get personal job alerts